Privacy Policy for HamsaChat

Effective Date: January 7, 2026

1. Introduction

HamsaChat (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, your rights regarding your data, and the measures we take to protect your privacy.

By using our application (“App”), you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the App.

2. Information We Collect (Summary)

We collect certain information to provide, operate, and secure the App. This includes account information, messages, media, device data, contacts (with permission), and app usage data.

3. How We Use Your Information

We use collected data for purposes including but not limited to:

• Account creation and management
• Messaging functionality (send/receive messages, media, files)
• Synchronization across devices
• Customer support
• Security, fraud prevention, and compliance
• Performance improvement and app reliability

Note: We do not use your messages, media, or personal data for advertising or marketing purposes unless explicitly stated.

4. Data Sharing

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in operating the app (e.g., cloud storage, customer support).
• Legal Requirements: If required by law or legal process, or to comply with government requests.
• Protection of Rights: To protect our rights, property, safety, or users from fraud or illegal activity.

5. Data Retention and Deletion

• Your data is retained only while your account is active.
• When you request account deletion, all messages, media, and personal data are permanently deleted within 30 days, except where retention is required by law.
• Backups stored for legal or regulatory compliance may be retained but are inaccessible to others.

6. Account & Data Deletion

You can request deletion of your account and data at any time using this form: Request Account Deletion.

After submission, all associated data will be deleted within 30 days.

7. Security Measures

• Encryption: Messages and media are encrypted in transit using industry-standard TLS/HTTPS.
• Access Control: Only authorized personnel can access personal data.
• Secure Storage: Data is stored in secure servers with strong authentication.
• Regular Audits: Periodic security checks to prevent unauthorized access.

8. Information We Collect

We collect certain information automatically when you use the App and when you provide it to us. By installing, accessing, or using the App, you expressly consent to the collection, processing, and use of your data as described in this Privacy Policy.

Some data is collected automatically by our systems for the purpose of operating, securing, and improving the App. This includes technical, usage, and communication data necessary for the proper functioning of the service.

9. Children’s Privacy

This App is intended for users 13 years and older. We do not knowingly collect personal data from children under 13. If we learn that we have collected personal data from a child under 13, we will delete it promptly.

10. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to the data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and personal data.
• Data Portability: Request a copy of your data in a machine-readable format.
• Objection or Restriction: Object to certain processing or request restrictions.

To exercise your rights, contact us at contact@hamsachat.org.

11. Third-Party Services

Our App may integrate with third-party services (e.g., cloud storage, analytics providers) that follow their own privacy policies. We ensure these providers adhere to strong data protection standards.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify users via the App or by updating the effective date. Please review this page periodically to stay informed.

13. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us at:

HamsaChat Support
Email: support@hamsachat.org